Twin Room
- 2 Single beds
- City view
- Shower
- Heating
- Balcony
Hotel · Hanoi · Ha Noi Municipality
Hanoi Central Hotel & Residences
A four-star residence in the heart of Hanoi, known for spotless, spacious apartments and genuinely helpful staff.
- Scores 9.5 from 1,226 guest reviews
- Located near Hoan Kiem Lake and the Old Quarter
- Apartments with kitchenettes and living space
9.5
Perfect
1226 reviews
Booking.com 9.5 · 1226 reviews
About
Hanoi Central Hotel & Residences
Hanoi Central Hotel & Residences occupies a quiet spot off Hoi Vu street, a lane that guests describe as peaceful yet minutes from the city's most walkable sights. The property operates more like serviced apartments than a conventional hotel, with two- and three-bedroom suites that include kitchenettes, washing machines and separate sitting areas.
The staff earn near-perfect marks in reviews, with repeated praise for wake-up calls, local food tips and a welcoming reception. Rooms are described as clean, new and soundproofed, and the in-room breakfast can be tailored to your preference and schedule.
- No smoking on site
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
In brief
What works, what to weigh
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Strengths
3 reasons to book- Service that stands out — Guests mention wake-up calls given as a compliment, staff suggesting local eateries and a reception team that goes out of its way. The staff rating sits at 9.9.
- Apartments with real living space — Two- and three-bedroom suites include kitchens, washing machines and separate sitting areas — a practical setup for families or longer stays.
- Quiet despite a central address — Multiple reviews describe the location as peaceful and quiet in the evenings, even though it is steps from the Old Quarter and Hoan Kiem Lake.
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Worth weighing
3 to weigh- Room rates start at £487 per night — This puts the property at the higher end for Hanoi, and it's worth checking whether the apartment format justifies the premium for a short stay.
- Some beds are on the firm side — At least one guest found the bed too firm, so if you prefer a soft mattress it's a point to weigh.
- No pets and limited parking — The property does not allow pets, and while parking is listed, the central location means spaces may be limited — check ahead if you drive.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Junior Suite
- 1 King-size bed
- City view
- Shower
- Heating
- Balcony
Two-Bedroom Suite
- 1 King-size bed
- Shower
- Heating
- Air conditioning
Grand Suite
- 2 King Size Beds
- City view
- Shower
- Heating
- Bathtub
Grand Connecting Suite
- 1 King-size bed
- Shower
- Heating
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
Property services
- 24-hour reception
- Express check-in/out
- VIP check-in/out
- Luggage storage
- Locker room
- Currency exchange
- Paid airport shuttle
- Car hire
- Laundry
- Dry cleaning
- Tours and ticket assistance
- Shops on site
Room comforts
- Air conditioning
- Heating
- Soundproofed rooms
- Mini-bar
- Tea and coffee facilities
- Flat-screen TV
- Free Wi-Fi in rooms
- Electric kettle
- Ironing facilities
- Washing machine
Kitchen and dining
- Dining table
- Cookware and kitchen utensils
- Dryer
- Refrigerator (via kitchenette)
Safety and security
- 24-hour security
- Smoke detectors
- Fire extinguishers
- Safe deposit box
- Key access
Family and accessibility
- Cots
- Lift
- No smoking on site
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 9.5/10 from 1,226 reviews
Booking.com · 9.5 · 1226 reviews
9.5Verified guest“The apartment was spotless and well placed near the old French Quarter, with remnants of colonial architecture and the infamous Hoa Lo Prison close by. Staff were incredibly friendly as ever. The bed was firmer than we'd like, but the stay was lovely. The bathroom had a hairdryer, bidet and walk-in shower.”
9.5Verified guest“The apartment was clean overall and had a kitchen.”
9.5Verified guest“A pleasant, quiet and modern apartment. Everything impressed me, and I got a complimentary wake-up call. The bed was comfortable with hypoallergenic pillows.”
9.5Verified guest“The hotel is right in the centre, so exploring nearby sights is easy. The old town is a short walk away, offering an authentic Vietnam experience. Breakfast is served in the room based on your preferences and chosen time. Warm, helpful staff provide excellent service.”
9.5Verified guest“The apartment was immaculate, right by restaurants, a major junction and Hoan Kiem Lake. Everything was perfect, and I received complimentary wake-up calls. Cooperative staff made me feel welcome. The central location was handy for a late 19th-century Gothic Revival church.”
9.5Verified guest“Clean property beside a quiet alleyway, small shops and eateries. A marvellous, peaceful spot, still close to the city centre.”
04 — Location
Getting around Hanoi
The property sits in Hanoi.
Old Quarter: The heart of Hanoi's old town, with narrow streets, street food and colonial-era architecture. The hotel is a short walk from the main sights.
Hoan Kiem Lake: A central lake ringed by walking paths and landmarks like the Huc Bridge and Ngoc Son Temple. Reviewers mention it as a pleasant stroll away.
Hoa Lo Prison: A preserved prison turned museum, often called the 'Hanoi Hilton'. Guests note it is close by, along with the French Quarter's architecture.
5-7 Hoi Vu, Hanoi, Ha Noi Municipality, Vietnam
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 14:00-23:59
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 22 rooms
06 — Questions
Frequently asked
What are check-in and check-out times?
Check-in is from 14:00 to 23:59, and check-out is by 12:00.
Is parking available at the hotel?
Parking is listed as an amenity, but given the central location, spaces may be limited. It's best to confirm directly before arrival.
Are pets allowed?
No. The hotel's policy is that pets are not allowed on site.
Does the hotel offer airport transfers?
Yes, a paid airport shuttle is available. You can arrange it with the hotel.
Are there family-friendly room options?
Yes. The Two-Bedroom Suite and Grand Connecting Suite offer space for families, and cots are available on request.
What amenities are in the rooms?
Rooms include air conditioning, heating, a flat-screen TV, a mini-bar, tea and coffee facilities, and free Wi-Fi. Some suites add a balcony, city view, or bathtub.
The bottom line
For travellers who want space and real service in the Old Quarter, Hanoi Central Hotel & Residences delivers. The rates are high, but the reviews consistently confirm immaculate apartments, a quiet location and staff who make a difference.
9.5Based on 1,226 guest reviews and a 9.5 aggregate rating.
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